Terms and conditions

TERMS AND CONDITIONS

AI NOW EDUCATION LIMITED

Last updated: 2026.10.05.

  1. Company Information

AI NOW EDUCATION LIMITED
Company Number: 16812018
Registered Office:
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email: hello@ainow.academy

References to “AINOW”, “we”, “us” or “our” mean AI NOW EDUCATION LIMITED.

  1. Scope of These Terms

These Terms and Conditions (“Terms”) govern:

  • Use of our website (the “Website”); and
  • Purchase and participation in our online educational programmes.

By using our Website or enrolling a child in a programme, you agree to these Terms.

If you do not agree, you must not use our services.

  1. Parental Responsibility and Eligibility

Our programmes are designed for children aged 10–14.

If you enrol a child:

  • You confirm you are the child’s parent or legal guardian.
  • You confirm you have legal authority to enter into this agreement on their behalf.
  • You accept responsibility for supervising your child’s participation where appropriate.

Children may not independently purchase or contract for services.

  1. Description of Services

AINOW provides structured online AI education programmes, including:

  • Live online sessions
  • Instructor-led workshops
  • Digital learning materials
  • Curriculum-based structured learning modules
  • Optional take-home activities

We reserve the right to:

  • Modify session structure
  • Update curriculum content
  • Adjust delivery format
  • Substitute instructors where reasonably necessary

Such changes will not materially reduce the overall educational value of the programme.

  1. Technical Requirements

Participants must have:

  • A laptop or desktop computer
  • A stable internet connection
  • A working webcam and microphone

AINOW is not responsible for technical issues caused by participants’ equipment or internet connections.

  1. Registration and Account Information

You agree that:

  • All information provided during registration is accurate and complete.
  • You will promptly update any changes to contact information.
  • Login details (if applicable) are kept secure.

We reserve the right to suspend or terminate access if:

  • False information is provided;
  • Platform rules are breached; or
  • A participant engages in serious misconduct.
  1. Fees and Payment

7.1 Pricing

Programme fees are displayed in GBP (£).

Prices include VAT where applicable.

We may update pricing for future enrolments at any time.

7.2 Payment Terms

Full payment must be received before access to the programme is granted, unless otherwise agreed in writing.

Accepted payment methods may include:

  • Online card payment
  • Bank transfer

Failure to complete payment may result in denial of access.

  1. Consumer Cancellation Rights (UK Law)

If you are purchasing as a consumer, the Consumer Contracts Regulations 2013 apply.

You have the right to cancel within 14 days of purchase.

However:

If the programme begins within the 14-day cancellation period and you expressly consent to immediate delivery of services, you acknowledge that:

  • The service will begin immediately; and
  • You may lose your right to cancel once the programme has commenced.

If cancellation occurs after the programme has started, we may deduct a proportionate amount reflecting services already delivered.

Refund policy:

  • Before first session: Full refund
  • After first session but before 50% of sessions delivered: Partial refund at our discretion
  • After 50% of sessions delivered: No refund

Nothing in this section affects statutory consumer rights.

  1. Code of Conduct

Participants must:

  • Treat instructors and peers respectfully.
  • Not share inappropriate, offensive, or discriminatory content.
  • Not disrupt live sessions.
  • Not record sessions without permission.

We reserve the right to remove a participant for serious or repeated misconduct.

In cases of serious misconduct, removal may occur without refund.

  1. Intellectual Property

All content provided by AINOW, including but not limited to:

  • Curriculum materials
  • Slides
  • Teaching resources
  • Written materials
  • Logos and branding
  • Website content

is owned by or licensed to AI NOW EDUCATION LIMITED.

Materials are provided for personal educational use only.

You may not:

  • Copy or distribute materials;
  • Record and publish sessions;
  • Resell or commercially exploit materials;
  • Create derivative commercial products;

without prior written consent.

  1. Use of Third-Party AI Tools

Our programmes may involve the use of third-party AI platforms.

AINOW does not:

  • Own or control third-party AI systems;
  • Guarantee the accuracy of AI-generated outputs;
  • Accept responsibility for external platform outages.

Participants are taught critical evaluation skills, including fact-checking and responsible use.

Parents acknowledge that AI systems may:

  • Generate inaccurate information;
  • Reflect biases;
  • Produce unpredictable outputs.
  1. Recording of Sessions

We may record sessions for:

  • Safeguarding purposes
  • Quality control
  • Instructor training
  • Making content available to participants (where applicable)

Parents will be notified in advance of recording.

Recordings will not be publicly distributed without explicit consent.

  1. Data Protection

We process personal data in accordance with:

  • UK GDPR
  • Data Protection Act 2018

Personal data is collected only as necessary to:

  • Deliver educational services;
  • Communicate with parents;
  • Ensure safeguarding compliance.

We do not sell personal data.

Further details are provided in our Privacy Policy.

  1. Safeguarding

AINOW is committed to providing a safe and supportive online learning environment.

We implement:

  • Moderated live sessions
  • Clear behavioural guidelines
  • Age-appropriate content
  • Instructor supervision

Parents remain responsible for supervising children’s general internet use outside programme sessions.

  1. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence;
  • Fraud or fraudulent misrepresentation;
  • Any liability that cannot be excluded under UK law.

Subject to the above:

AINOW shall not be liable for:

  • Indirect or consequential losses;
  • Technical failures outside our control;
  • Internet outages;
  • Third-party platform failures;
  • AI-generated inaccuracies.

Our total liability shall not exceed the total amount paid for the relevant programme.

  1. Force Majeure

We are not responsible for delay or failure to perform due to events beyond our reasonable control, including but not limited to:

  • Internet outages;
  • Government restrictions;
  • Illness;
  • Natural disasters;
  • Platform disruptions.

In such cases, sessions may be rescheduled where reasonably possible.

  1. School and Institutional Agreements

Where services are provided to schools or institutions:

  • A separate written agreement may apply.
  • Institutional agreements may override certain consumer provisions.
  • The institution may assume supervisory responsibilities.
  1. Changes to These Terms

We may update these Terms from time to time.

The latest version will be available on our Website.

Continued use of our services constitutes acceptance of the updated Terms.

  1. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

AINOW Academy
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